Frequently Asked Questions
Everything you need to know about shopping with Aarav Electronics.
Do you provide installation services for large appliances?
Yes, we offer professional installation for televisions, washing machines, and air conditioners. You can schedule an appointment during checkout or contact our support team once your item is delivered.
How can I track my electronics order?
Once your order is shipped, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's website to monitor your delivery status in real-time.
What is the warranty policy on your products?
All products sold on Aarav Electronics come with a standard manufacturer's warranty. The duration varies by brand and category, typically ranging from 1 to 2 years. Extended warranty plans are also available for purchase.
What is your return policy for defective items?
We offer a 7-day replacement policy for products that arrive damaged or are found to be dead-on-arrival (DOA). Please ensure the original packaging and all accessories are intact when requesting a return.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. For select pin codes, we also offer Cash on Delivery (COD) and No-Cost EMI options.
Are the products on Aarav Electronics genuine?
Absolutely. We are an authorized retailer for all brands listed on our platform. Every product is sourced directly from the manufacturer or official distributors to ensure 100% authenticity.